How Personalization Increases 20% Sales for a Brand?

Project Details 📄

A global brand with multiple travel, adventure, and business luggage conglomerates partnered with Valuehub to deploy Salesforce Solutions that significantly increased their conversion rates, boosted sales, and enhanced overall customer satisfaction.

Challenges ⚠️

✅ Static experience for all customers without any personalization.

✅ Minimal personalization with fragmented coupon distribution.

✅ Missed Opportunities & Conversion.

The Results 📊

Increase in Customer Engagement satisfaction

35%

Coupon Redemption Rates Boost Sales

20%

Increment in Conversion Rate

25%

Solutions 💡

✅ Bring personalized website experience and cater relevant content to relevant user only.

✅ Provide Behavior Based Recommendations to boost Sales

✅ Bring Einstein AI into action for relevant product suggestion

✅ Personalized offers to boost coupon redemption

Products Used