Salesforce Field Service Lightning (FSL)
Why Field Service Lightning?
FSL connects your back office, mobile workforce, and customers on a single platform. Whether you manage installations, repairs, or maintenance, it helps deliver smarter, faster, and more personalized service experiences.
Key Capabilities
- Agentforce For Field Service
- Mobile-first access for Slack
- Dispatch & Assets Management
- Agentforce for Resource Management
- Customer Service with Visual Remote Management