How Personalization Boosts Sales by 20%
Global luggage brand increased sales using Salesforce solutions
Challenges
- Static experience for all customers without any personalization.
- Minimal personalization with fragmented coupon distribution.
- Missed Opportunities & Conversion.
The Results
Customer Engagement satisfaction
0
%
Coupon Redemption Rates
0
%
Increment in Conversion Rate
0
%
Solutions
- Bring personalized website experience and cater relevant content to relevant user only.
- Provide Behavior Based Recommendations to boost Sales
- Bring Einstein AI into action for relevant product suggestion
- Personalized offers to boost coupon redemption
Salesforce Marketing Cloud
Salesforce Service Cloud
Salesforce Data Cloud
