Salesforce Revenue Intelligence & OAuth Integration
Implemented secure OAuth architecture enabling real-time Salesforce data extraction and scalable onboarding
Unifying Loyalty, Commerce, and Customer Data on Salesforce for a Premium Bag Retailer in Taiwan
A connected loyalty and commerce foundation built on Salesforce, bringing online and offline purchase history, tier management, and marketing automation into one unified customer view for a premium travel and lifestyle goods retailer.
Discuss Your Use Case →Case Study Highlight
Premium Bag Retailer in Taiwan
A premium travel, business, and lifestyle goods retailer known for its luggage, bags, and accessories. The retailer partnered with Valuehub to unify loyalty, commerce, and customer data across online and offline channels on Salesforce.
Products Used
Project Features & Highlights
Omnichannel Loyalty Program
- Tier management
- Points
- Rewards & benefits
Automated Marketing Journeys
- Built 10+ automated marketing journeys in Salesforce Marketing Cloud Engagement.
Large-Scale Data Migration & Unification
- Migrated large-scale customer and loyalty data into Data Cloud, unifying customer records.
End-to-End Order Integration
- Connected online and offline orders with real-time loyalty processing.
Unified Customer Profile
- Cross-channel purchase history visibility in a single customer profile.
Automated Tier & Reward Management
- Automated tier qualification, retention, and reward management.
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Challenges
- Manual and inconsistent OAuth configuration across environments
- Fragmented Salesforce API integrations creating data inconsistencies
- Lack of standardized deployment model for customer onboarding
- Limited visibility into integration performance and API governance
Solutions
- OAuth 2.0: Authorization Code flow with automated token handling
- 2GP Package: Scalable managed package deployment
- ECA Setup: Secure callback-based authentication
- Security: Scope-based access and credential management
