Healthcare Management Platform
PulseHub
The Complete Connected Healthcare Management Platform
A unified Salesforce-native platform for healthcare providers — connecting patient management, clinical workflows, supply chain, and resource tracking into one intelligent system built for better outcomes.
Key Features
What PulseHub Delivers
Doctor Appointment Booking
Schedule, view, and manage available time slots for doctors with instant confirmation, automated patient reminders, and future integration with teleconsultation platforms.
Patient Service & Engagement
A centralized helpdesk powered by Service Cloud for managing all patient interactions — complaints, queries, and service requests — with intelligent case routing by location or type.
Care & Visit Management (OPD)
End-to-end outpatient workflow covering walk-in registration, consultation recording, medical test recommendations, and prescription issuance — all in one seamless interface.
Admission & Discharge Automation
Automates patient admission transitions including bed selection, admission steps, discharge summary generation, and critical next-steps follow-up — reducing delays and errors.
Home Visit Scheduling
Integrated with Salesforce Field Service to manage house calls — scheduling doctor and nurse visits, route optimization, and mobile visit documentation synchronization.
Connected Clinical Supply Chain
Links clinical workflows to supply logistics — pre-surgery checklists, pharmacy requisitions, medication issuance, and inventory alerts for critical items, all automated.
Resource Management & Utilization
A real-time dashboard for tracking high-value, limited assets — ICU beds, ventilators, and critical equipment — ensuring resources are matched to patient needs instantly.
Tableau-Powered Analytics
Leverage Tableau integration for advanced visual analytics — turning patient, clinical, and operational data into executive-grade insights and performance dashboards.
Go-Live in 2 Weeks
A structured go-to-market timeline of just 2 weeks — from kickoff to full deployment — with guided onboarding, minimal disruption, and complete team readiness from day one.
Benefits
Why Healthcare Providers Choose PulseHub
PulseHub gives healthcare providers a single connected platform to manage every patient interaction — from first appointment to discharge and beyond — while driving operational efficiency and better clinical outcomes.
Elevated Patient Experiences
A streamlined, accessible healthcare journey — appointment scheduling, telemedicine, and medication tracking from any device — significantly improving patient satisfaction and engagement.
Expanded Access to Care
Virtual consultations break down geographical barriers — enabling patients in remote or underserved areas to receive timely medical advice and care from qualified professionals.
Boosted Operational Efficiency
Streamlines administrative tasks — patient data management, appointment scheduling, and payment processing — allowing providers to focus more on patient care rather than paperwork.
Increased Revenue Streams
Extended services through virtual consultations and health monitoring open new revenue models while reducing overhead costs associated with traditional in-person visits.
Superior Data Collection & Analysis
Real-time gathering and analysis of patient data enables informed clinical decisions, health trend monitoring, and personalized care plans — improving outcomes at scale.
Business Impact
Measurable Outcomes
Real impact delivered from day one.
Streamlined Administrative Workload
Automation of scheduling reminders, case creation, and repetitive manual processes significantly reduces staff administrative burden — reallocating resources to direct patient care.
Optimized Resource Utilization
Real-time visibility into high-value assets (ICU beds, equipment) and automated patient flow eliminates bottlenecks — ensuring resources are matched to patient needs instantly.
Enhanced Patient Service Quality
Empowering helpdesk and field teams with the complete Longitudinal Patient Record enables personalized, high-quality support — directly boosting patient satisfaction scores.
Optimized Revenue Cycle Health
Automated, accurate documentation capture across OPD, inpatient, and home visits — along with streamlined discharge processes — improves billing accuracy and accelerates cash flow.
Faster, More Accurate Billing
Streamlined discharge summaries and automated claims documentation reduce denials and drive faster reimbursement — strengthening the financial health of every care facility.
Platform & Licenses Supported
- Force.com
- Salesforce Enterprise Edition (EE)
- Salesforce Unlimited Edition (UE)
Go-to-Market Timeline
2
Weeks to Go-Live