Empowering fundraising, donor management, and reporting with Salesforce Non-Profit Cloud
About the Organization
A non-profit organization based Leyte, dedicated to empowering marginalized children and families through education, shelter, and community development. Founded in 2004, the organization began by renovating an old storage facility into its first orphanage and child-caring center.
Challenges
The organization faced challenges with manual processes using Google Sheets for donor and account management, resulting in no centralized data and limited visibility and efficiency. This made it difficult to track donor activity and measure campaign success, hindering overall fundraising effectiveness.
What We Have Done?
The CRM for fundraising provided an end-to-end solution to manage proposals and campaigns, integrating donor accounts with complete engagement history for better relationship management. Additionally, real-time reports and dashboards offered leadership full visibility and transparency, enabling informed, data-driven decisions.
Results & Business Impact
The organization achieved a 30% increase in fundraising proposals while ensuring transparent tracking of donors and sponsors, which helped build stronger trust and lasting relationships. At the same time, manual effort was reduced by 50%, streamlining operations and improving overall efficiency.
