How Personalization Increases 20% Sales for a Brand?
Salesforce Solutions enable global brand to increase conversion rate, boost sales & cutomer satisfaction.
About the Organization
A global brand have multiple conglomerate providing premium travel, adventure, and business centric luggaes.
Challenges
- Static experience for all customers without any personalization.
- Minimal personalization with fragmented coupon distribution.
- Missed Opportunities & Conversion.
What We Have Done?
- Bring personalized website experience and cater relevant content to relevant user only.
- Provide Behaviour Based Recommendations to boost Sales
- Bring Einstein AI into action for relevant product suggestion
- Personalized offers to boost coupon redemption
Products Used
Salesforce Marketing Cloud
Marketing Cloud Personalization
Salesforce Data Cloud
