Salesforce B2B Commerce & SAP Integration
Empowering World with Salesforce Non-Profit Cloud
Empowering fundraising, donor management, and reporting with Salesforce Non-Profit Cloud
About the Organization
A Premium Salesforce Non-Profit Cloud
A non-profit organization based Leyte, dedicated to empowering marginalized children and families through education, shelter, and community development. Founded in 2004, the organization began by renovating an old storage facility into its first orphanage and child-caring center.
+50
Enterprise Clients
+10
Markets Served
Pain Points
Client & Business Challenges
The organization faced challenges with manual processes using Google Sheets for donor and account management, resulting in no centralized data and limited visibility and efficiency. This made it difficult to track donor activity and measure campaign success, hindering overall fundraising effectiveness.
Limited Online Reach
Lead Management
The company lacked a robust digital commerce platform, limiting its ability to reach a wider customer base and expand online sales opportunities.
Complex Product Catalog
PRODUCT MANAGEMENT
Managing a large and complex catalog with multiple product variations made it difficult to maintain organized listings and streamlined operations.
Inconsistent Pricing Across Channels
PRICING STRUCTURE
Complex pricing models created challenges in maintaining consistent pricing across digital channels, partners, and customer segments.
Lack of SAP Integration
SYSTEM INTEGRATION
The absence of seamless SAP integration caused data silos, manual processes, and inefficiencies in backend operations and order management.
These compounding challenges required a fully autonomous, AI-powered SDR that could engage, qualify, and schedule — operating 24/7 without human intervention.
Performance Data
Key Metrics
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