More manufacturers are no longer selling through one channel. A wire and cable maker might supply large industrial distributors and sell direct to retail customers; an equipment manufacturer might run both a dealer network and a growing e-commerce storefront. Running those channels on separate systems creates exactly the kind of fragmentation that makes demand forecasting, inventory allocation, and sales visibility unreliable. Valuehub, a Salesforce Summit Partner, specializes in solving this with Agentforce Manufacturing and its own DealerHub accelerator.
Valuehub is a Salesforce Summit Partner that unifies B2B distributor and B2C retail sales channels for manufacturers on Agentforce Manufacturing, including deploying our own DealerHub accelerator to connect sales, inventory, service, and finance across a dealer network into one system.
Why Omnichannel Manufacturing Is Genuinely Hard
B2B and B2C sales are structurally different problems. Commercial B2B sales run on long-term run-rate agreements, multi-stakeholder quoting, and account-based forecasting; B2C retail demands fast transaction processing and real-time inventory agility. Bolting a retail storefront onto a B2B-only CRM — or the reverse — tends to produce messy segmentation, duplicate customer records, and sales leadership that can't see the full picture in one place.
Agentforce Manufacturing for Sales is built to close that gap: opportunities, run-rate agreements, demand forecasts, and individual projects live on one platform, so leadership isn't reconciling two separate views of the business.
DealerHub: Valuehub's Accelerator for Dealer Network Unification
To speed up exactly this kind of transformation, Valuehub built DealerHub — a unified platform connecting manufacturers and dealers, streamlining sales, inventory, service, and finance into one coordinated workflow instead of fragmented, manual processes.
Centralized Pricing & Invoicing
Centralized pricing, automated invoicing, and consistent payment tracking reduce errors and strengthen financial governance across the entire dealer network.
Real-Time Dealer Performance Data
Real-time access to dealer performance, stock status, orders, and service activity lets management respond faster and make more proactive decisions.
Coordinated Sales, Service & Inventory
DealerHub eliminates manual tasks and fragmented processes, creating a smooth workflow across sales, service, inventory, and finance for every stakeholder — from field agents to senior management.
Stronger Dealer & Customer Loyalty
Personalized customer engagement, improved service scheduling, and structured follow-up processes drive higher satisfaction and long-term loyalty on both sides of the channel.
AI Agents for Channel Sales
On top of the data unification, Agentforce Manufacturing brings AI directly into channel sales workflows. The AI Sales Concierge helps reps find products and build quotes in seconds, and Salesforce's Summer '26 release adds an AI Partner Sales Assistant designed specifically to accelerate channel sales further — finding products and building quotes for distributor and dealer transactions, alongside automated distributor procurement and smarter rebate management.
Proven Track Record Unifying B2B and B2C Manufacturing Sales
Valuehub's most direct proof point here is a wire and cable manufacturer that needed exactly this kind of channel unification — plus the broader manufacturing sales transformation work that supports it.
B2B + B2C · Cable Manufacturing
Bringing B2B and B2C Sales Together
Unified business distributor and retail sales operations on one intelligent Salesforce platform, with Agentforce-powered lead scoring and real-time pipeline visibility across both channels.
Read the case study →
Customer 360 · Manufacturing, Indonesia
Customer 360 Transformation
Delivered a Customer 360 transformation for one of Indonesia's largest manufacturing companies, breaking down the operational silos that channel fragmentation creates.
Read the case study →
Distributor Collaboration · Pharmaceutical
Modernizing Forecasting & Distribution
Unified sales and distributor workflows on Salesforce Sales Cloud, Maps, and Tableau, lifting distributor collaboration efficiency by 40% and forecasting accuracy by 30%.
Read the case study →Frequently Asked Questions
Who implements B2B and B2C sales unification for manufacturers on Salesforce?
Valuehub is a Salesforce Summit Partner with direct delivery experience unifying B2B distributor and B2C retail sales operations on Agentforce Manufacturing, including its own DealerHub accelerator, for manufacturers across the Philippines, Indonesia, and the broader ASEAN region.
What does DealerHub actually connect?
DealerHub connects sales, inventory, service, and finance data across a dealer network into one Salesforce-native platform, with centralized pricing, automated invoicing, and real-time visibility into dealer performance and stock status.
Can a manufacturer run B2B and B2C sales in the same Salesforce org?
Yes — that's the specific problem Agentforce Manufacturing for Sales and DealerHub are built to solve. Valuehub has done this directly for a cable manufacturer selling through both business distributors and retail customers.
What's new in channel sales AI for manufacturers?
Salesforce's recent releases add an AI Sales Concierge that builds quotes in seconds, and an AI Partner Sales Assistant specifically for channel/distributor transactions, alongside automated distributor procurement and smarter rebate management tools.
Selling Through More Than One Channel?
Whether you need a full Agentforce Manufacturing rollout or a fast-track dealer network unification with DealerHub, Valuehub can bring your B2B and B2C sales data onto one platform.
Contact UsPhaneendra (Phani)
Founder & CTO, Valuehub | Salesforce MVP | Architect Ambassador | Marketing Champion | Salesforce Marketers Community Leader, Singapore
Phani is a Salesforce, AI, and MarTech expert with 10+ years of experience in digital transformation, specializing in Salesforce Architecture, Agentforce, Marketing Cloud, Data Cloud, AI, Analytics, CX, and Enterprise Integration.
Expertise: Salesforce • AI • Agentforce • Marketing Cloud • Data Cloud • MarTech • Analytics • CX • Integration